PO
Pierre O

1 reviews | Active since Aug 2018

25 Aug 2018, 11:23

BestMed .... no, not by far!

I have contacted BestMed numerous times about my medication, that for no reason or explanation, BestMed has decided not to cover anymore. I have a severe mental illness and need my medication daily. I find it unacceptable to pay R6,500.00 and then have to fork out R1,500.00 monthly out of my own pocket to pay for meds that was previously covered.

I have gone through all channels to contact them, and they keep passing the buck, telling me to contact somebody else. This is unacceptable coming from a medical scheme who should have the well being of their clients at heart.

I will hold BestMed accountable, should anything happen to my mental wellbeing.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply27 Aug 2018, 08:33
Official

Good day

Kindly forward your complaint with your full membership details to ***.

Your complaint can then be forwarded to and handled by our Manager of the Medicine Department for full feedback to you.

Kind regards.

Bestmed