Bestmed, more like worst-med!

My partner and I recently joined Bestmed and pre-existing medical condition was disclosed, in May he had fallen ill all of a sudden due to chest pains which has nothing to do with his existing medical condition, however Bestmed required all of his medical history, which is fine and was provided confidently.

However an old accident and treatment of that accident was picked up as non disclosed illness, So to me, how does an accident become a medial condition? He had long term effects of that accident which was treated and he got better, while being on another medical aid. Also they wanted my partner to wait 1 year before being added to chronic benefit, how was he supposed to get his chronic medication whilst on a waiting period??

Cherry on the cake is Bestmed terminated our cover based on non disclosure. So Bestmed your own underwriting and Sales agents does not know how to do their jobs, and I was not asked the proper questions by your agents. Now I we are left with a mountain of bills, so what is the use of having a medical aid??

Bestmed reinstate my cover or reimburse at 100%