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Elizabeth S
1 reviews | Active since Sept 2018
16 Aug 2024, 03:33
Bestmed Medical Scheme a pits 🤮🤮🤮🤮
refused. They declined my authorisation to do hip replacement they say medical aid cannot cover but I do have that benefit on my option. I am unable to walk or to do anything I am about to loose my job as I cannot go to work because of my condition. I know many people have been crying about Bestmed but we stayed hoping for a better but no this time we need to move to other schemes Bestmed is nonsos. Why are you taking our money if you can’t help
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Bestmed Medical Scheme's replyOfficial
16 Aug 2024, 09:23Hi Elizabeth S
we acknowledge receipt of your complaint, and the matter were escalated to the relevant department and called you to assist with this matter. We hope you found the feedback useful.
If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards: KB
we acknowledge receipt of your complaint, and the matter were escalated to the relevant department and called you to assist with this matter. We hope you found the feedback useful.
If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards: KB
Bestmed Medical Scheme's reply16 Aug 2024, 09:23
Official
Hi Elizabeth S
we acknowledge receipt of your complaint, and the matter were escalated to the relevant department and called you to assist with this matter. We hope you found the feedback useful.
If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards: KB
we acknowledge receipt of your complaint, and the matter were escalated to the relevant department and called you to assist with this matter. We hope you found the feedback useful.
If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards: KB