Bestmed medical aid are wicked

Bestmed is a disgrace, my kids are sick, very sick. I'm also sick, we are coming from COVID. Now the kids were supposed to be admitted in hospital 2 days ago. Now the hospital that was supposed to admit the kids refuse to give us beds, because our Dr is a Christian. And the hospital is for Muslim. The hospital name is Ahmed Alkadi. Now I want to change option from Beat 1 Network to Beat1 non network. But I've been trying to get hold of Mr Dlamini the Principal officer. But it seems like they're trying so hard to denie me the help. Bestmed staff members are so rude and mean. The only thing that is important to Bestmed is money. If anything happens to me and my kids, I will forever blame Bestmed staff for being ***********, and rude My ID number is ***. My cell phone is ***.