BESTMED MATERNITY BENEFITS VERSUS NON-DISCLOSED MEDICAL CONDITIONS

My daughter was on my Bestmed Scheme until 2018 when she was no longer a student and got her own Bestmed Med Aid. In 2014 whilst still on my Med Aid due to personal stress/stomach related issues she visited our GP who treated her for stress but unbeknown to us he seemed to have diagnosed her having Irritable Bowel Syndrome (IBS). For the past 10 years did she neither have any similar conditions again. As mentioned in 2018 she went onto her own Bestmed Med Aid and did not tick on the application form that she had any Digestive System related issues. Now in Jan 2024 - 10 years later - her son was born and Bestmed refuse to pay the medical bills on account of NON-DISCLOSURE. I am not a GP but how is IBS and your crucial Maternity benefits related? And if Bestmed retrieved her medical records from our GP why was my daughter not contacted and warned in 2018 when she joined Bestmed that there may be a future problems claiming for Maternity benefits? I find this totally unacceptable and irregular unless someone can explain the connection between IBS and Maternity benefits to me. So right now we are out of pocket by almost R80k having had to pay cash upfront. Bestmed members need to be made aware of these traps set by inconsiderate medical aids.