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Debbie D

1 reviews | Active since May 2022

22 Jun 2023, 13:47

Bestmed is no good

After many emails and phone calls no luck. Since day 1 it was a problem . I ask to review the recording no luck . They are full of promise till you hook then no luvk no where . Im not happy at all but our money is good enough . Im resigning to lack of communication and they dont tell the truth .....

0
Replies (5)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply22 Jun 2023, 14:56
Official
Dear Debbie Dreyer

Please provide us with the details of your inquiry so we can investigate and provide you with feedback. Please send the query to ***.

Regards
Nondumiso Letsoalo
DD
Debbie D's update23 Jun 2023, 12:12
Reviewer Update
Still again i must reply and send email im taking this up with bigger law . Im done with bestmed
Bestmed Medical Scheme
Bestmed Medical Scheme's reply23 Jun 2023, 13:06
Official
Dear Debbie,

We sincerely apologize for the inconvenience caused.

We received your email and have escalated the case for urgent investigation and the membership department will provide feedback once finalized.

Regards
Katlego Sithole
DD
Debbie D's update28 Jun 2023, 10:41
Reviewer Update
Again one week later still no luck . Bestmed is playing games ... i send again emails no luck
Im taking this up with media maybe thrn they wake up
Bestmed Medical Scheme
Bestmed Medical Scheme's reply28 Jun 2023, 14:52
Official
Dear Debbie, 

Kindly be informed that feedback was received from the quality department and an email report has been sent to you..

Regards
Katlego Sithole