NP
Natasha P

1 reviews | Active since Nov 2019

20 Jan 2020, 13:40

BESTMED IS MY LIFE SAVER!

Bestmed is Best! Membership nr : *** I was just short of a few days ago, diagnosed with an overnight and complete unforseen condition that requires neck surgery. Because I have only been on Bestmed for a few months, I was required to obtain all the additional documentation i.e. affidavits and reports, etc. Yes at the time it seemed a tedious process, but in all fairness to Bestmed, this is a standard protocol if one has only recently just joined ANY MEDICAL AID. Bestmed ensured a response on my request for authorization within 2 - 3 working days. And they certainly delivered their promise! Thank you Bestmed for your professional and quick caring and co-operative response. I now have the peace of mind knowing my health is in good hands, and a special thank you to lerika and Annelize and Lize for their patience and understanding, and a big thank you to you Bestmed for prioritizing my health ***** 5 stars Bestmed***** Will recommend you to everyone I know :-)

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply20 Jan 2020, 15:21
Official
Thank you for your kind words, your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.