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glynnis.kearns glynnis.kearns

1 reviews | Active since Sept 2016

07 Mar 2018, 13:24

Bestmed is actually Worstmed

Bestmed is the worst when it comes to paying out money they owe you. I resigned in August 2017 and have submitted all the required documents to get my own money back

They must change their name to Worstmed

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Replies (3)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply07 Mar 2018, 13:43
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention.

Kindly note that Bestmed does have an Escalation process for the handling of complaints.

You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

Regards

Bestmed Medical Scheme

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glynnis.kearns glynnis.kearns's update07 Mar 2018, 14:03
Reviewer Update
7 months later and numerous phone calls. This will be my 7th email to Bestmed. Still no response except automated replies and still no funds.
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glynnis.kearns glynnis.kearns's update07 Mar 2018, 14:03
Reviewer Update
7 months later and numerous phone calls. This will be my 7th email to Bestmed. Still no response except automated replies and still no funds.