rR
riaadp R
1 reviews | Active since Aug 2016
20 Mar 2024, 13:17
Bestmed Hospital Plan but you still Stuck with "In-Hospital" Bills
I am Self employed and have a Hospital Plan with Bestmed. The reason for having this plan is for "Peace of mind" in the event the myself or any of my dependants require hospitalisation for whatever reason. My Daughter had to have an Emergency procedure done and after getting Authorisation etc. I am still subject to Pay for in Hospital Bills, Bestmed declined paying this. What does it help paying monthly for this coverage when they can just decide NOT to pay some bills and leave you to be Liable?????
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Replies (3)rR
riaadp R's updateReviewer Update
20 Mar 2024, 14:22I have submitted the requested info via email as requested.
Awaiting your reply
Awaiting your reply
rR
riaadp R's update20 Mar 2024, 14:22
Reviewer Update
I have submitted the requested info via email as requested.
Awaiting your reply
Awaiting your reply
rR
riaadp R's updateReviewer Update
19 Apr 2024, 13:36So, this story continues.......
Bestmed and Flora Hospital who was on the "Network" at the time in question.
Bestmed does not pay a chunk of the bill as they say that 1 of their Network service providers is overcharging on these items. Mind you, my thoughts are: Im going to a Hospital that is part of the Network of my Medical aid. Therefore I have "peace of mind". Now I get responses saying that I must pay or be handed over. If I pay this, I cannot afford to pay Medical aid premiums. I am Self employed!!!
I feel as though I am being bul**** by the very entity that I pay monthly for this so called" Peace of mind".
Bestmed and Flora Hospital who was on the "Network" at the time in question.
Bestmed does not pay a chunk of the bill as they say that 1 of their Network service providers is overcharging on these items. Mind you, my thoughts are: Im going to a Hospital that is part of the Network of my Medical aid. Therefore I have "peace of mind". Now I get responses saying that I must pay or be handed over. If I pay this, I cannot afford to pay Medical aid premiums. I am Self employed!!!
I feel as though I am being bul**** by the very entity that I pay monthly for this so called" Peace of mind".
rR
riaadp R's update19 Apr 2024, 13:36
Reviewer Update
So, this story continues.......
Bestmed and Flora Hospital who was on the "Network" at the time in question.
Bestmed does not pay a chunk of the bill as they say that 1 of their Network service providers is overcharging on these items. Mind you, my thoughts are: Im going to a Hospital that is part of the Network of my Medical aid. Therefore I have "peace of mind". Now I get responses saying that I must pay or be handed over. If I pay this, I cannot afford to pay Medical aid premiums. I am Self employed!!!
I feel as though I am being bul**** by the very entity that I pay monthly for this so called" Peace of mind".
Bestmed and Flora Hospital who was on the "Network" at the time in question.
Bestmed does not pay a chunk of the bill as they say that 1 of their Network service providers is overcharging on these items. Mind you, my thoughts are: Im going to a Hospital that is part of the Network of my Medical aid. Therefore I have "peace of mind". Now I get responses saying that I must pay or be handed over. If I pay this, I cannot afford to pay Medical aid premiums. I am Self employed!!!
I feel as though I am being bul**** by the very entity that I pay monthly for this so called" Peace of mind".
Bestmed Medical Scheme's replyOfficial
19 Apr 2024, 14:07Dear Mr Perreira
We sincerely apologize for any dissatisfaction you may have experienced regarding the outcome of your hospital claim.
We have responded to your inquiry via your registered email address.
To ensure that your queries are addressed effectively, we encourage you to utilize the following contact channels:
- Telephone: You can reach us at ***.
- Email: Feel free to email us at ***.
- WhatsApp: Chat with a consultant via WhatsApp at ***.
- Website: Visit www.bestmed.co.za to chat with a consultant from 08:00 to 17:00 Monday to Friday and from 08:00 to 13:00 on Saturdays, excluding public holidays.
Kind Regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply19 Apr 2024, 14:07
Official
Dear Mr Perreira
We sincerely apologize for any dissatisfaction you may have experienced regarding the outcome of your hospital claim.
We have responded to your inquiry via your registered email address.
To ensure that your queries are addressed effectively, we encourage you to utilize the following contact channels:
- Telephone: You can reach us at ***.
- Email: Feel free to email us at ***.
- WhatsApp: Chat with a consultant via WhatsApp at ***.
- Website: Visit www.bestmed.co.za to chat with a consultant from 08:00 to 17:00 Monday to Friday and from 08:00 to 13:00 on Saturdays, excluding public holidays.
Kind Regards
Bestmed Medical Scheme