Bestmed has bad service and the consultants dont work wel with costumers.

I was help by elreza scholtz 1 of the consultanct.it seems like she didnt want to help me and my son who is 6mnths was to be admited with pnuemonia.she kept on saying she cant speake loud because her voice is dead shes got flue.she didnt even want to authorize the admition asking questions like what medication is the baby being treat with,what symptoms does the baby have,how did you know that the baby has a fever and chest closed,how did you know that the baby has pnuemonia and how long.she then didnt authorize the admition until the main we ourselves called the medical aid.everytime is the same story.one time the baby was in icu it took the medical aid 2weeks to authorize the admition and at that time we worried about the baby and we also had to stress about weather the medical aid will pay or not.when they are to pay they chose to pay for a less amount and we have to pay for bigger amount.at birth the baby got admitted for jaundice the medical aid didnt want to pay they said they dont pay for such.not every timewe go for doctors construction the medical aid always say it doesnt have money and the only person who have used the medical aid was only the small baby but with us it didnt want to pay,it would pay only if we complained.