DF
Dina F
1 reviews | Active since Jul 2021
11 Aug 2022, 13:13
Bestmed
My dentist sent in a quote for a denture and Bestmed approved it but I had to pay in an amount. I had the denture done now Bestmed is refusing to pay the dental laboratory for their services which comes to an amount of R 4270. I don't have that money to pay it. If I knew they were going to refuse payment I wouldn't have done it.
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Bestmed Medical Scheme's replyOfficial
11 Aug 2022, 15:21Dear Dina,
Please accept our sincere apologies for the inconvenience caused.
Kindly be advised that a dental benefits letter was sent to the service provider on 10 June 2022 as the request was received from the practice and the scheme had confirmed the available funds prior to the procedure date.
We have investigated the account and feedback has been emailed to you.
Regards
Katlego Sithole
Please accept our sincere apologies for the inconvenience caused.
Kindly be advised that a dental benefits letter was sent to the service provider on 10 June 2022 as the request was received from the practice and the scheme had confirmed the available funds prior to the procedure date.
We have investigated the account and feedback has been emailed to you.
Regards
Katlego Sithole
Bestmed Medical Scheme's reply11 Aug 2022, 15:21
Official
Dear Dina,
Please accept our sincere apologies for the inconvenience caused.
Kindly be advised that a dental benefits letter was sent to the service provider on 10 June 2022 as the request was received from the practice and the scheme had confirmed the available funds prior to the procedure date.
We have investigated the account and feedback has been emailed to you.
Regards
Katlego Sithole
Please accept our sincere apologies for the inconvenience caused.
Kindly be advised that a dental benefits letter was sent to the service provider on 10 June 2022 as the request was received from the practice and the scheme had confirmed the available funds prior to the procedure date.
We have investigated the account and feedback has been emailed to you.
Regards
Katlego Sithole