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rita.erasmus rita.erasmus
1 reviews | Active since Sept 2016
08 Aug 2019, 11:42
BESTMED CALL CENTRE AND BAD LINES
Your service desk is up to no use. They don't understand questions, i have to keep repeating myself, lines are so bad. Please can someone(manager) phone me, because i can really not deal with *********** and UNFRIENDLY staff at the call centre.
This is urgent
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Replies (1)
Bestmed Medical Scheme's replyOfficial
12 Aug 2019, 08:43Good day Mrs van der Walt
I will request one of our Contact Centre agents to contact you via telephone. Would a time between 16:00 and 17:00 this afternoon suit you?
Can you also indicate in connection with which matter you would like assistance to ensure the correct person contacts you.
With kind regards
Bestmed
I will request one of our Contact Centre agents to contact you via telephone. Would a time between 16:00 and 17:00 this afternoon suit you?
Can you also indicate in connection with which matter you would like assistance to ensure the correct person contacts you.
With kind regards
Bestmed
Bestmed Medical Scheme's reply12 Aug 2019, 08:43
Official
Good day Mrs van der Walt
I will request one of our Contact Centre agents to contact you via telephone. Would a time between 16:00 and 17:00 this afternoon suit you?
Can you also indicate in connection with which matter you would like assistance to ensure the correct person contacts you.
With kind regards
Bestmed
I will request one of our Contact Centre agents to contact you via telephone. Would a time between 16:00 and 17:00 this afternoon suit you?
Can you also indicate in connection with which matter you would like assistance to ensure the correct person contacts you.
With kind regards
Bestmed