1 reviews | Active since May 2017
Bestmed bad service
<p>I had to be admitted to hospital for emergency and was declined an authorization no, I have to first go to all the doctors i saw since 2015 to ask for a letter stating they never treated me for this kind of illness then i need a medical reports for 12 months, A police affidavit and i must write a letter explaining my symtoms and for how long do i have these symtoms. Then after all this is done i must mail it to Bestmed and their advisors will have a look at all that and decide if i can be admitted or not. By that time i am half dead or dead. That is the service you pay so much money for. I ended up going to a goverment hospital and got the emergency treatment i needed. I will be cancelling my medical aid that is costing me nearly R3000 a month.</p>
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
