LT
Li T
1 reviews | Active since Apr 2011
22 Jan 2021, 11:59
Bestmed at its "best" again
I have now heard it all. Bestmed covers wound care in hospital but there is no benefit out of hospital on my "plan". You authorise the operation and now that there is this big gaping wound we are on our own. So in essence I need to get a doctor to admit my husband to a hospital for another 8 weeks to benefit from wound care. You will cover the THOUSANDS OF RANDS it costs for in hospital treatment but cannot cover the hundreds of rands for wound care out of hospital.......Please help me understand how this makes any sense at all?
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Bestmed Medical Scheme's replyOfficial
26 Jan 2021, 08:13Hi Li, the matter is currently with management for evaluation, feedback should be provided to you before the end of business day today. Please accept our sincere apologies. Regards, Katlego
Bestmed Medical Scheme's reply26 Jan 2021, 08:13
Official
Hi Li, the matter is currently with management for evaluation, feedback should be provided to you before the end of business day today. Please accept our sincere apologies. Regards, Katlego
LT
Li T's updateReviewer Update
03 Feb 2021, 13:00It is now 03 February 2021 and I am still waiting for your end of day feedback. Unfortunately this is now my method of communicating as your call center agents have no idea what I'm talking about regarding this matter
LT
Li T's update03 Feb 2021, 13:00
Reviewer Update
It is now 03 February 2021 and I am still waiting for your end of day feedback. Unfortunately this is now my method of communicating as your call center agents have no idea what I'm talking about regarding this matter