kB
karlen B

1 reviews | Active since Jul 2012

22 Jun 2015, 14:47

Bestmed at it again!!! FRUSTRATED BEYOND WITH THEM

Not so long ago Bestmed refused to pay my account at Little Company of Mary.....So i went ahead and lodged a complaint by Legal Adjudication (CMS) - the ruling was done by them on the 06/05/2015 and they said the account needs to be paid- and they have a 30day period to protest or do whatever. Its now more then 30 Day's and when I consulted with our Best med lady Nadia Cronje, she simply said they still waiting. In the mean time I have the attorney's on my back that want to put a JUDGEMENT on my name. And Bestmed is not giving me any feedback what so ever??? This for me is unfair, first off all, nobody wanted to help me, then i got all the documents by myself, done everything, because I'm a single mom, where on earth can I get to pay R6700.00 for a emergency operation done on me?? I WAS NOT A BOOK PATIENT and somehow, i liable for that debt.<br> Please help me.

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply25 Jun 2015, 09:19
Official
Hello kbeukes292,

An Escalation consultant have contacted you and matter is now finalised.

Regards
Bestmed Medical Scheme