gG
ginamarx G
1 reviews | Active since Sept 2016
13 Jan 2026, 14:31
BESTMED
Chat Bot been holding on for a hour. i must get authorization for a broken foot. now they want clinical reports and and and. SERIOUSLY. NO customer service.
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Bestmed Medical Scheme's replyOfficial
15 Jan 2026, 14:04 Dear Gina
We sincerely apologize for the inconvenience and delay you experienced.
Please be informed that the authorization has already been granted. We kindly ask that you refer to the communication sent to you on 13 January 2026 and carefully review the contents of the approval letter, as it contains important details about your authorization.
Kind Regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply15 Jan 2026, 14:04
Official
Dear Gina
We sincerely apologize for the inconvenience and delay you experienced.
Please be informed that the authorization has already been granted. We kindly ask that you refer to the communication sent to you on 13 January 2026 and carefully review the contents of the approval letter, as it contains important details about your authorization.
Kind Regards
Bestmed Medical Scheme