RM
Rodney M
1 reviews | Active since Aug 2018
09 Sept 2024, 19:49
Best med ****ming people
Bestmed is a ****, I have more than 12 months joined the medical aid.i have joined my daughter when she was born but today she can’t be admitted to hospitals because we are told that she was supposed to produce test results from the specialist within 12 months before she joined- meaning before she was born.
Helpful (0)
Replies (1)0
Replies (1)
Bestmed Medical Scheme's replyOfficial
10 Sept 2024, 09:23Dear Rodney Moremi
Thank you for contacting Bestmed regarding your child's recent hospitalization. We understand your concern and want to provide clarification regarding the necessary documentation.
While you have been a member for over 12 months, your child has been part of the scheme for less than a year. According to our scheme rules, when benefits are claimed within the first 12 months of membership, we require the following documentation:
- A claims statement from a general practitioner or specialist consulted in the 12 months before joining the Scheme.
- A clinical report from the treating specialist detailing the history of the condition.
- A letter from the member or guardian providing information on when symptoms began and any prior treatment.
- Copies of relevant medical investigations.
This information helps us to assess the pre-existing conditions and determine the appropriate coverage.
Best regards
KB
Bestmed Medical Scheme's reply10 Sept 2024, 09:23
Official
Dear Rodney Moremi
Thank you for contacting Bestmed regarding your child's recent hospitalization. We understand your concern and want to provide clarification regarding the necessary documentation.
While you have been a member for over 12 months, your child has been part of the scheme for less than a year. According to our scheme rules, when benefits are claimed within the first 12 months of membership, we require the following documentation:
- A claims statement from a general practitioner or specialist consulted in the 12 months before joining the Scheme.
- A clinical report from the treating specialist detailing the history of the condition.
- A letter from the member or guardian providing information on when symptoms began and any prior treatment.
- Copies of relevant medical investigations.
This information helps us to assess the pre-existing conditions and determine the appropriate coverage.
Best regards
KB