LB
Louis B

1 reviews | Active since Mar 2018

15 Mar 2018, 11:24

Best med medical scheme

Please help! I need someone from Best med to help. I do have the list of network doctors, but no one on that list can help me. Either the doctors don't work with best med no longer or they just cant help me! Why have medical aid if they can't help me?

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply15 Mar 2018, 12:19
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention.

Kindly note that Bestmed does have an Escalation process for the handling of complaints.

You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

Regards

Bestmed Medical Scheme