LH
Louis H
1 reviews | Active since Jan 2013
20 May 2015, 08:31
BEST MED BAD SERVICE
Since joining Best Med I had issues with them, the sales consultant did not explain the contract to us and the plan we accept and that we had a PMB linked and what that is. One of the consultants during this period also just decided to cancel our medical without my resignation from the fund. Sunday the 17th of May I had to go to hospital for stitches thinking that when I go to hospital all will be paid but Best med only pays just over a hundred rand and I have to settle the rest out of my savings that's depleted because of dentist visits now I have to settle the account. PLEASE THINK BEFORE YOU JOIN BEST MED, they sell and do not explain the contracts to you and the service is super bad.
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Bestmed Medical Scheme's replyOfficial
20 May 2015, 08:45Hello louishugo,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply20 May 2015, 08:45
Official
Hello louishugo,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme