SA
Suhailah A

1 reviews | Active since Jul 2021

13 May 2024, 21:17

Bad service

Today I went to Glynwood hospital casualty department with excruciating pains and excessive bleeding ! I always recommend Glynwood for their amazing service . However today I was unable to receive that amazing service due to bestmed removing them from their plan ! Not only removing them but taking away the only good hospital they provide in the east rand . Now we need to travel all the way out of the east rand to get proper health care that we pay for every month ! This is seriously ridiculous! I never had a problem with bestmed but this is the worse decision you guys could have made! I hope you happy knowing how many people’s lives you are putting at risk I had to have my theater slot cancelled thanks to you guys

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply14 May 2024, 08:34
Official
 
Dear Suhailah Abbas 
 
Thank you for reaching out to us and bringing your concerns to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced. Please be informed that we have responded to your query via the registered email address. 
 
Best Regards 
Bestmed Medical Scheme