KP
Kamalasen P
1 reviews | Active since Jul 2013
21 Jan 2016, 18:07
Bad service
I am a member of Bestmed (812862) and submitted a script on 19/12/2015 that changed the dosage on one of the medications used to control diabetes, to hopefully avoid having to go onto insulin. Despite numerous e-mails and calls to the regional office in Westville no progress has been forthcoming. I can therefore conclude that some person at Bestmed does not like me, does not care or simply not prepared to do their job.<br> <br> Best Regards
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Bestmed Medical Scheme's replyOfficial
21 Jan 2016, 18:21Hello Tammypad,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply21 Jan 2016, 18:21
Official
Hello Tammypad,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme