1 reviews | Active since Mar 2017
Bad service
<p>I have been with bestmed for 3 years now. When i joined they sent me a medical aid card with a typo of my initials. I have been requesting a new card since then. I have been sent from pillar to post just for a mere CARD. </p> <p> </p> <p>Bad service. How can it take so long to hive your client a card with the correct details?</p> <p> </p> <p>unhappy client. Really unhappy. </p>
Dear Tsholo Mafojane
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Tsholo Mafojane
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme