1 reviews | Active since Dec 2016
Bad service
<p>I left my medical aid scheme about 6months ago, and they contacted me about 5months later informing me that they owe me monies from my savings as I had never used it all. I was told that the monies will be paid to me within 10days, but its going on 3weeks and have no decent feed back as to what is happening, continuous phone calls and I still have not received correct information or detailed information as to what is happening.</p>
Dear Samantha
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Samantha
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme