1 reviews | Active since Apr 2015
BAD MEDICAL AID,UTTERLY DISSAPOINTED,INCONSISTENCE INFORMATION FROM AGENTS
<p>my option change was not successful because I was supposed to have changed before the 31st of Dec 2016, however on the 31st of jan 2017 I spoke to one of your consultant and she advised me the last day of extension for option change was actually the 31st of Jan. I sent my form directly to ********** on that day.what nonsnense is that.</p> <p>Worst of all Lebang your consultant put me on hold/dropped my call today while speaking to him with out even making me aware..unprofessional</p>
Dear Azuzile
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Azuzile
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme