HM
Heyns M
1 reviews | Active since Apr 2025
04 Apr 2025, 10:38
Bad Experience
On paper it looks like a good alternative. Try phoning or speaking to a consultant when you have a query is an impossible task. Then after cancelling my membership via a "chatbot" they still keep drawing debit orders. Absolute poor service.
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Bestmed Medical Scheme's replyOfficial
04 Apr 2025, 13:14 Dear Heyns M
Thank you for reaching out and sharing your complaint.
Please be advised that your membership was terminated effective 31 March 2025. As your premiums are payable in arrears, we did not receive your March premium, which remains outstanding.
Additionally, once a membership is terminated, the scheme no longer has access to debit your bank account.
If you have any further questions or require additional clarification, please do not hesitate to contact our contact centre.
Best Regards
GM
Thank you for reaching out and sharing your complaint.
Please be advised that your membership was terminated effective 31 March 2025. As your premiums are payable in arrears, we did not receive your March premium, which remains outstanding.
Additionally, once a membership is terminated, the scheme no longer has access to debit your bank account.
If you have any further questions or require additional clarification, please do not hesitate to contact our contact centre.
Best Regards
GM
Bestmed Medical Scheme's reply04 Apr 2025, 13:14
Official
Dear Heyns M
Thank you for reaching out and sharing your complaint.
Please be advised that your membership was terminated effective 31 March 2025. As your premiums are payable in arrears, we did not receive your March premium, which remains outstanding.
Additionally, once a membership is terminated, the scheme no longer has access to debit your bank account.
If you have any further questions or require additional clarification, please do not hesitate to contact our contact centre.
Best Regards
GM
Thank you for reaching out and sharing your complaint.
Please be advised that your membership was terminated effective 31 March 2025. As your premiums are payable in arrears, we did not receive your March premium, which remains outstanding.
Additionally, once a membership is terminated, the scheme no longer has access to debit your bank account.
If you have any further questions or require additional clarification, please do not hesitate to contact our contact centre.
Best Regards
GM