Bad customer service

<p>I had the worst customer service experience ever, I wanted to terminate my membership with Bestmed. I phones the customer service department for the termination form. After hours of waiting they did not send to me. I then sent an email requesting it. Finally they emailed the form to me. Completed it and sent it back and received a reference. After two days I have heard nothing phoning them to get an update then they claimed they never received my form, I had to foward it again. Now a week later they come back to tell me it is the incorrect form. I would not recommend this medical scheme to anyone. I have never received such bad service from a medical scheme. </p>