CP
Carol P
1 reviews | Active since Aug 2019
25 Mar 2021, 11:02
Bad client service, not transparent regarding specific none payments.
For 2 months now I battle to get joy from Bestmed regarding service not paid. Holding on for hours, being cut off starting all over again with different call center workers. I've received *** spoken to Thabang & Gugu only to be told the code has been changed. It is bad not to speak to one person and to resolve the issue at hand in one day. Their self service is of no use, they only take you in circles. I'm the client please respect that and do your best to assist with queries asap not months.
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Replies (1)Bestmed Medical Scheme's replyOfficial
06 Apr 2021, 15:45Kindly be advised that the account was investigated, and code 8194 (CBCT CAPTURE AND INTERPRETATION WITH LIMITED FIELD OF VIEW) is not funded by the scheme. Regards, Katlego
Bestmed Medical Scheme's reply06 Apr 2021, 15:45
Official
Kindly be advised that the account was investigated, and code 8194 (CBCT CAPTURE AND INTERPRETATION WITH LIMITED FIELD OF VIEW) is not funded by the scheme. Regards, Katlego
