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Miranda M
1 reviews | Active since Apr 2023
06 May 2026, 08:45
Back and forth with payment of medicine.
I am so disappointed with BestMed and how they handle things, I have been trying to get help and claim for my medicine for the past 3 days with no clear directive, I have never been so frustrated ,no one seems to give me a clear response of what is happening and the pharmacy has been helping me as well by calling and they keep going back and forth with them,not giving assistance at all. Join it at your own risk.
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Bestmed Medical Scheme's replyOfficial
02 Jun 2026, 14:54Dear Miranda M
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response on this platform. The delay was due to technical issues that temporarily affected our ability to respond timeously.
We can confirm that the claim for the supplement dated 6 May 2026 has since been processed and refunded to you on 26 May 2026.
We trust that this matter has now been resolved. Should you require any further assistance, please do not hesitate to contact us.
Kind regards
Bestmed Social Media Team
Bestmed Social Media Team
Bestmed Medical Scheme's reply02 Jun 2026, 14:54
Official
Dear Miranda M
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response on this platform. The delay was due to technical issues that temporarily affected our ability to respond timeously.
We can confirm that the claim for the supplement dated 6 May 2026 has since been processed and refunded to you on 26 May 2026.
We trust that this matter has now been resolved. Should you require any further assistance, please do not hesitate to contact us.
Kind regards
Bestmed Social Media Team
Bestmed Social Media Team