Authorization given but account not paid in full!!!!

<p>I was admitted to Limpopo Mediclinic on the 30th of November 2016 for an emergency C-section.</p> <p>On the date I was supposed to be discharged the doctor decided to keep me for an extra day. (See motivational letter)</p> <p> </p> <p>The hospital phoned Bestmed for Authorization, Bestmed said it would be fine the doctor just needs to send in a motivational.</p> <p>The account was short paid, R1616.46 (see Attached) and I have been handed over and am now on ITC.</p> <p> </p> <p>Please see attached email were in authorisation was updated.</p> <p> </p> <p>I have phoned Bestmed more times to mention!!</p> <p> </p> <p>The last month 10-05-2017 *** (Maria),</p> <p> 12-05-2017 *** (Gavin)</p> <p> 30-05-2017 – I have been on the line for more than an hour now as I write this letter.</p> <p> </p> <p>I have been send from Claims to reception to Authorisation to Claims to reception and still on hold with no one to help.</p> <p> </p> <p>Please please help. I did not ask to stay in hospital an extra day, it was for medical reasons and authorisation was given more than once, surly how the claim is done is not up to me?!!</p> <p>I just need this to be paid!! If this was an issue from the start, authorisation was not supposed to be given.</p>