1 reviews | Active since Mar 2009
Agreements continually broken... Do NOT believe ANYTHING Bestmed says.
Don't believe Bestmed's lies! This just goes to show how totally backwards Bestmed is: I've been fighting with Bestmed since January on this. Eventually Bestmed admitted they were in the wrong and would pay out... I have been dealing with countless Bestmed people to get this resolved and STILL no resolution, even though I have been promised on no less than 3 occasions that the issue has been sorted and that the payments from Bestmed will pay out. I am still waiting for the payment of R10, 211.10 that Justin Jacobs (One of the Bestmed escalation staff) said was approved by Elmarie Jooste (Bestmed Executive Manager) and said would happen on the 18th or 19th of LAST month... It has still not happened. And nobody is interested in getting this sorted. Take responsibility of your F-up's Bestmed and pay up! It is a disgrace how you treat your customers! I expect a call from Justin Jacobs with nothing other than a date of when this amount owing by Bestmed will be paid out. I'm so sick of all your broken promises Bestmed! You are making things worse for pensioners while you do nothing but drag things out in order try keep the money for yourselves (Money that doesn't belong to you... YOU OWE IT!). I won't back down after fighting with you since JANUARY on this issue. JUSTIN JACOBS, please phone me and let me know when I can expect the payment to be made - S. Searle - You have my details.
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
