1 reviews | Active since Jul 2016
absolutley ***********
<p>My membership was suspended due to the deit order rejecting. I made a payment last sunday and submitted the proof of payment to the scheme. I noticed that the membership was still suspended so i sent an email last night and today nothing was done. today i contacted three consultants and still i am suspended. anything can go wrong as i am a diabetic and the scheme doesnt seem to be concerned. I am not sure that i recomend this medical aid to anyone as they cannot even keep simple admin under control.</p>
Dear Ryan Valaitham
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Ryan Valaitham
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme