1 reviews | Active since Oct 2016

06 Jun 2017, 15:26

4 weeks delay on claim submitted

<p>Submitted a claim 4 weeks ago and heard nothing back from "best"med.</p>

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply28 Jul 2017, 13:23
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Please supply Bestmed with your contact number and email address.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme