LB
LUAN B

1 reviews | Active since Jul 2019

04 Nov 2022, 09:03

0 stars

i went to emergency as i had and hospital emergency they only paid the hospital fees and not the doctor fees as the doctor who helps u in the emergency ward is not hospital related i wil be moving my medical aid this is pointless to have a medical aid that does not pay for the doctor in the hospital 0 stars really

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply08 Nov 2022, 09:49
Official
Dear Luan,

Please accept our sincere apologies for the inconvenience caused.

An email communication has been sent to you regarding an investigation of the casualty accounts received.

I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed. 

Regards
Katlego Sithole