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I am sitting in exactly the same situation as others. I placed an order on 21 Dec. Received an email to say delivery at 15h00 on 24 Dec. Another email at 16h30 saying delivery is on track, latest delivery 19h00. RECEIVED NOTHING!

I emailed yesterday morning and received an automated response saying “Thank you for contacting us. We are currently experiencing high contact volumes. A customer service representative will be in contact with you as soon as possible.

Since then no more communication despite me re-sending emails.

My son has spent his saved money on the item we ordered, and it will be very disappointing if he loses R4400 to a ****.

I too will be laying a charge of ***** with SAPS if we do not receive our order or a refund very soon! And I will name & shame this ********** company!