POOR SERVICE

<p>Best parts engineland RMI</p> <p>This is so called professional spare shop that specialising in Korean MOTORS. I ordered a cradle and fan belt from FOR MY HYUNDAI GRAND I10. The Sales person was the so called Sandile. Initially when the cradle ARRIVED their shop shop from the supplier it was broken. When the cradle and fan belt arrived at me the fan belt was the the incorrect one after they ask me for a VIN number. I inform the so called Sandile and he spoke with his so called Boss and now when I enquire about the incorrect fan belt that they send me. It is like Sandile is ignoring me. It is now more then 3 weeks that I paid them in full and yet the part which I was suppose to receive from them I am still waiting on and now i am left stranded. I phone them then Sandile will keep me on hold and say I will come back to you please hold on and he will just leave on the phone till Kingdom come. He does not even have the decency to phone me back. I spoke with two colleques of him, both of them told me they will inform him to phone me back but nothing came from it. I THINK IT IS JUST A GENERAL HABIT OF POOR CUSTOMER SERVICE. I find BEST PARTS ENGINELAND LOCATED AT 530 NORTH COAST ROAD, BRIARDENE 4051 DURBAN KZN SOUTH AFRICA service unprofessional and it seems they unequipped to render a simple customer service. PLEASE POEPLE DONT WAIST YOUR TIME WITH SUCH POOR SERVICES</p>