No order, no communication - https://www.topkidz.co.za/

Placed an order, said 3 days to prepare order and 1-3 days to deliver. no communication on delay. 4th day no order received after the 6 day turnaround time. I sent an email they said sorry they have an issue with delivery. still order or communication. no contact number. we paid for courier, just use a different courier company. or just refund us. ***, https://www.topkidz.co.za/