****mers and bad customer service

BFL bad customer service A BFL representative (Bevan) came to my workplace to sell their product. I was then interested in their product which is speakers, smart TV and the tablet which they gave Me the tablet. They promised to deliver the things I purchased when I finish with the instalment. Then with in a week of receiving the Tablet was taking time to charge and suddenly stop charging and the LCD was blank then I reported the problem to Baven on the 22 July He promised that they will send a courier to collect it for service. I then communicated with him on the 5 August 2024 reminding him if they have not forget to send the courier its when he decided to give me a call center number that I must WhatsApp and log a case and I did that. They promised again to send a courier to collect the Tablet for repair still they have not send it then I decided to email them and request to cancel the Lay by then they are telling Me to pay R 3800 for the Tablet that is not even working and they failed to repair it.