Worst service of my life

There is a policy that I am not aware of that I have been reporting calling the head office, even going the to branch at Alberton to request cancellation, but it keeps on deducting. I am not working for policies that I do not know, it deducted again today, this is the forth time it deducts and I started reporting it calling head office on January, what kind of a company are you???????????? That cannot assist people with mere cancellation??????????? I want All my money back this is disgusting. I want my money back, what nonsense is this????????? No man Best Eletric or whatever you are I want my money back????? How does a person reach out to you for more than 10 times to cancel an unknown policy but you do not asssist???? Now I can't do my things because this nonsense of a policy deducted again. Please cancel this thing and give me all my money back, Hayibo ndasenjeni nini.