Useless consultant - Zanele Puleng Tshabala

Hi<br> <br> I'm very disappointed with the service I received when calling Best home and electric in Lenasia, the person who answered the phone is Zanele Puleng Tshabala (according to Dumsani Maluleke). I was calling to find out how much is my monthly instalment as I bought couches at Swaziland but because I stay in Johannesburg I want to make payments in a Johannesburg branch. The lady said she can't check with the account number and that I need to call Swaziland for whatever information i need about the account. I then asked her if they have the Swaziland number, she said NO ( which is probably possible). When I asked her for the head office number (for me to the Swaziland numbers), she said she doesn't know them either. When asking her where I can get contact details she hung up the phone on my ear.<br> <br> To my surprise when I called again I spoke to Dumsani Maluleke who was able to give me what I needed using the very same account number that I gave to Zanele Puleng Tshabalala.<br> <br> I hope you find the above in order.<br> <br> Regards