Unhappy

We were due a refund and it us 3 months and countless calls to get the services, all agents blame shifted.

Very frustrating, when you have to pay your account they are on you for 1 skipped payment, but we had to struggle to get our refund, had to give bankstatement affidavits and everything but they deduct the money from the said account they want afidavid of to confirm its your account...

Very frustrating...