AW
Abdul W

1 reviews | Active since Feb 2020

12 Mar 2020, 13:36

The baddest service that I have ever seen

The most mase**** of service that I have ever experienced in my life stupid incompetin people that can't do there work I have made a payment through my wife's account coz I was in jhb working paid via EFT my account link everything there so if you make a payment they can see its for that particular account I phone in confirm by asking did you receive payment yes we did plz check yes we did a week later I received calls sms stating sir your dam account is in arears jor I was so jas mase**** upset for calling a week 2weeks still ***** they as head office no 1 can do I every single person to see this they just **** up stupid really such a big company you must be ashamed plz people never open an account there dnt even buy there rather go to hifi Corp I have phone several times I have used almost 70rand of airtime by holding on and wait for someone to help Via customer care just incompetin ****ing people just really really poor they dnt ****ing care what so ever plz people never ever take anything or a account

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Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply13 Mar 2020, 10:30
Official
Dear Sir/Madam 

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 675905
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply18 Mar 2020, 10:41
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved

Yours faithfully,

Lewis Stores