**** SERVICE

My aunt/mother Bubbles made an inquiry for TV at your shop and was approved. The TV was then delivered without documents and also the surge protector plug. She was then informed of the instalment as well as the payment date to which she agreed to pay. Unfortunately there was an issue with her grant money this month and she was then not able to make your payment. I advised that I would make the payment before month end as she was worried about this. I received a call on her mobile yesterday and advised the lady of the issue and also told her that Bubbles was also not well and in hospital.

Today 11 January 2024 I got informed that staff/drivers from your shop was there to collect the TV,I MEAN SHE IS 8 DAYS LATE ,Please send me the warning notice as I definitely know that this was not allowed. My AUNT IS NOW IN A STATE BECAUSE OF THIS. I CALLED YOUR HEAD OFFICE AND WAS GIVEN A ***.

I AM SHOCKED AT THE MANNER YOU TREAT YOUR CUSTOMERS . 8 DAYS LATE REALLY .NO NOTICE WARNING. I AM TOTALLY DISGUSTED WITH BEST ELECTRIC AND WILL ENSURE I SPREAD THE MESSAGE OF THE SERVICES RENDERED .