Rip-Off No transparency!

<p>I am utterly disgusted by the serivice I have been recieving from BE Ladysmith. How do you not have an email facility in this day n age? So if I want to view my account I need to visit the branch! But thats not the problem. I bought a bed at the shop for R6000 of poor quality. My installment agreement was R380 and I have been paying that and in the last year I have been paying R500 since i had missed some payments. Now where the hell does the insurance of R98 and service fee of R57 come from? Was that included in my installment or its hidden costs? Till today i have made payments of upto R140000 but I still owe you guys? And my credit record is messed up just because you are not available to assist customers when they need help. I have asked the service agents to send me my statement they tell me "I will call you back" but they nevet do!!!!! ***. I am sick of your account and you guys are ****ing my life off. I will pay the remaining balance and please get off my life... Rip-off, no transparency , yoy just pushing sales!!! You do not even explain to your customers the terms of the account. </p>