RM
Refilwe M

1 reviews | Active since Jan 2024

19 Aug 2024, 10:57

Request for Privacy and Confirmation of Payment Arrangement

Dear best Electric,

I hope this message finds you well.

I am writing to express my concern regarding a situation at your Dobsonville Mall branch. Specifically, there is a staff member who has threatened to involve my parents in my financial matters. I want to make it clear that I have already spoken with the head office, and we have reached a satisfactory payment arrangement. They have assured me that everything is in order.

As an adult, I have the right to privacy, and I kindly request that you respect this. My financial matters should remain confidential, and I ask that no further contact be made with my parents regarding this issue.

To make things worse I even pushed to get the money and sent it to her on her number and she redeemed the money but still says she did not receive it .how am such a fool to sent her the money

Please ensure that this is communicated to all relevant parties, and that my privacy is maintained moving forward.

Please look in to this matter and tell your Agents to respect clients

0
Replies (1)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply19 Aug 2024, 13:05
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.