Refusal to accept payment

This is the worst store ever to open up an account. I lost my job were I was getting paid more money and I was unemployed. I decided to actually make an arrangement for me to pay a lesser amount and they refuse for me to pay for it. I went to go back a lower amount in order for me not to lose my goods but they refuse to take the minimum amount. When I ask to make an arrangement they also refuse that too. Dobsonville branch has the worst customer service ever, the consultants and the manager they're the worst. All they want to do is not help people but encourage or rather want consumers goods to be repossessed which isn't fair if a person is willing to pay till the instalment is finished.