Poor service received from Best electric in Gatesville

<p>Last year around September I purchased a brand new lounge suite from Best electric Gatesville. Upon receiving the couches,within a span of two months the foam have in and various other faults on the set. I've taken the liberty to immediately contact the store manager to lay a complaint regarding the couches seeing that I was well within my warranty rights of the purchase. I was then promised that a delivery vehicle would come and collect in asap seeing that I lived less than a quarter kilometer from the store. Two months passed and still no collection. I repeatedly called them and even visited the store to follow up the collection of the couches. They then advised me that it's a critical situation and that they would have someone collect it immediately. Around March they finally came to collect my couches that was now dented in and uncomfortable to sit in. I contacted Customer Services and was advised within a week it would be repaired and delivered. Two weeks passed by and the couches hasn't been delivered. About 15 minutes ago I contacted the store and spoke to one of the employees who then advised me that the couches would then be delivered by Monday 10 April 2017 as the delivery guy was off for 2 days. Im utterly disgusted by there poor service delivery as it was a cash purchase.</p>