LV
Larico V

1 reviews | Active since May 2022

03 Feb 2025, 10:51

Poor poor service.....

I'm very disappointed in the paarl branches service. Since day one I complained about the wardrobe and the double bunk beds. The double bunk beds broke and the wardrobe got water damaged. I went to the store to complained and the service was so poor that i walked out of the store.

They are quick on the spot for money but don't help me with my complaint.

No comments were made on the account and i complaint several times. The account were supposed to end this year but up till this day no onemade the effort to assist not even the store manager. I was told that the account will be handed over to their lawyers if no payments is made.

How can you support a business that does not want help a customer thats in need of their assistance. How can you pay for a account of stuff that broken.

I will never set my foot there again. I will also take legal steps with that store

0
Replies (2)
Best Electric / Best Home and Electric
Best Electric / Best Home and Electric's reply03 Feb 2025, 11:11
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.
LV
Larico V's update05 Feb 2025, 11:34
Reviewer Update
It has been more than 48hours and no one called