KS
Kabelo S
1 reviews | Active since Dec 2019
31 Oct 2021, 15:32
Pathetic service
I bought a new refrigerator at Best home and electric Mabopane square in March, in October the the fridge stopped working, I went to the store to report it they promised to send a technician, a week later an ill mannered technician called and rudely ask where are we, when I said I am not home at the time he said he will come next week and hung up.
My wife called the shop to inform them about the call from the technician they promised to send another technician. Its four weeks now waiting for this people to fix a fridge that I bought only 7 months ago. We had to throw away food that was spoiled whilst waiting to be assisted.
Buying from Best Electric and Home Mabopane Square has left me with so much regrets.
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Replies (2)0
Replies (2)Best Electric / Best Home and Electric's replyOfficial
02 Nov 2021, 10:17We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 739576
Our reference number is: 739576
Best Electric / Best Home and Electric's reply02 Nov 2021, 10:17
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 739576
Our reference number is: 739576
Best Electric / Best Home and Electric's replyOfficial
02 Nov 2021, 16:42Dear Miss Setsiba,
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
Best Electric / Best Home and Electric's reply02 Nov 2021, 16:42
Official
Dear Miss Setsiba,
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
