DM
Duduzile M
1 reviews | Active since Feb 2020
15 Sept 2020, 01:06
Missing payment
I paid my account on the 1st of September 2020 using my cellphone app..on the 7th of September i started getting sms that i havent paid my account. I called the call centre to enquire and the advised me to email my proof of payment to *** as proof of payment..up to date im still getting sms's saying i haven't paid..i have to personally call them almost everyday.they do not even bother calling me back.
Helpful (0)
Replies (3)0
Replies (3)
Best Electric / Best Home and Electric's replyOfficial
15 Sept 2020, 13:27We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 691416
Our reference number is: 691416
Best Electric / Best Home and Electric's reply15 Sept 2020, 13:27
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 691416
Our reference number is: 691416
Best Electric / Best Home and Electric's replyOfficial
16 Sept 2020, 17:16Dear Miss Mpe,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Best Electric / Best Home and Electric's reply16 Sept 2020, 17:16
Official
Dear Miss Mpe,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
DM
Duduzile M's updateReviewer Update
16 Sept 2020, 17:26I would to complement and Thank Carol from Lewis group in assisting in tracing and locating my payment in a professional manner..Thank you
DM
Duduzile M's update16 Sept 2020, 17:26
Reviewer Update
I would to complement and Thank Carol from Lewis group in assisting in tracing and locating my payment in a professional manner..Thank you