Inability to do a refund

<p>Bought a stove on 25 April. Stove did not match requirements so it was sent back on the 5th of May. As of today the refund have not been paid back. Lots of excuses. Phoned head office and they are still waiting for some documents from the branch. Called the branch manager and asked whats going on...also a excuse about paperwork not being finalized. Never buying from them ever again. If i could give minus stars i would.</p>